Open AccessAnalysis of OVO Merchant Satisfaction Levels at 5 Shopping Centers in Bandung City Based on the Kano Model
Author(s) -
Stefhanie Ancela Lahallo,
Elmor Benedict Wagiu
Publication year - 2020
Publication title -
jurnal ilmiah sisfotenika/sisfotenika
Language(s) - English
Resource type - Journals
eISSN - 2460-5344
pISSN - 2087-7897
DOI - 10.30700/jst.v11i1.1059
Subject(s) - payment , in ovo , business , service (business) , affect (linguistics) , quality (philosophy) , data collection , marketing , psychology , embryo , philosophy , statistics , mathematics , communication , finance , epistemology , biology , microbiology and biotechnology