
Effects of Coffee Shops' Food Quality, Service Quality and Ambience Quality on Customer Satisfaction and Loyalty in Batman, Turkey
Author(s) -
Feridun Duman
Publication year - 2020
Publication title -
uluslararası sosyal bilimlerde yenilikçi yaklaşımlar dergisi
Language(s) - English
Resource type - Journals
ISSN - 2602-4802
DOI - 10.29329/ijiasos.2020.278.1
Subject(s) - customer satisfaction , service quality , marketing , business , loyalty business model , likert scale , quality (philosophy) , product (mathematics) , service (business) , coffee shop , loyalty , exploratory factor analysis , advertising , psychology , mathematics , philosophy , geometry , epistemology , developmental psychology