Open AccessPENGARUH EMPLOYEE CREATIVITY TERHADAP JOB PERFORMANCE YANG DIMEDIASI OLEH JOB SATISFACTION PADA KARYAWAN XYZ HOSPITALITY KOTA BANDUNG
Author(s) -
Jessica Claudia Kurniawan,
Yohanes Arianto Budi Nugroho
Publication year - 2021
Publication title -
jurnal manajemen
Language(s) - English
Resource type - Journals
eISSN - 2597-4106
pISSN - 1829-6211
DOI - 10.25170/jm.v18i1.2266
Subject(s) - job satisfaction , creativity , hospitality , psychology , job performance , hospitality industry , marketing , business administration , purchasing , management , business , applied psychology , social psychology , tourism , economics , political science , law
The purpose of this study was to see the effect of employee creativity on job performance mediated by job satisfaction. This research was conducted at XYZ Hospitality Bandung City. Respondents in this study were 65 employees who worked in 5 (five) departments, namely Marketing & Sales, Personnel (Human Resource), Food & Beverage, Room Division, and Purchasing. The method used is Non-Probability / Non-Random Sampling. Data processing was performed using IBM SPSS Statistics 26 and Macro Hayes PROCESS software. The results of this study indicate that (1) employee creativity has a positive and significant effect on job satisfaction, (2) job satisfaction has no significant effect on job performance, (3) employee creativity has a positive and significant effect on job performance, and (4) employee creativity has no effect on job performance with job satisfaction as a mediating variable.