Open AccessUsing the Higher Learning Commission’s Assessment Culture Matrix to Support Continuous Quality Improvement of a Simulated Patient Program
Author(s) -
Molly Genereaux,
Michelle C. Nguyen,
Jolene R. Bostwick,
Sarah E. Vordenberg
Publication year - 2021
Publication title -
innovations in pharmacy
Language(s) - English
Resource type - Journals
ISSN - 2155-0417
DOI - 10.24926/iip.v12i2.3684
Subject(s) - quality management , commission , continuous assessment , portfolio , quality (philosophy) , matrix (chemical analysis) , process (computing) , medical education , computer science , process management , psychology , knowledge management , political science , medicine , business , pedagogy , operations management , engineering , chemistry , management system , philosophy , finance , epistemology , law , operating system , chromatography
The purpose of this commentary is to advocate for the use of the Higher Learning Commission’s Assessment Culture Matrix to support continuous quality improvement (CQI) of simulated patient (SP) programs. We will share examples from our program demonstrating our maturation as it relates to leadership, shared mission and vision, faculty, and resources. While we are at the beginning stages of engaging students, we continue to make progress accessing and systematically using assessment data. We anticipate that sharing our process for utilizing this matrix may help other institutions as they conduct CQI with their SP programs and in other areas of their assessment portfolio.