Open AccessService-Dominant Logic: A Model of Service Satisfaction and Its Antecedents
Author(s) -
Phuong Minh Nguyen
Publication year - 2022
Publication title -
european journal of business and management research
Language(s) - English
Resource type - Journals
ISSN - 2507-1076
DOI - 10.24018/ejbmr.2022.7.3.1404
Subject(s) - service dominant logic , service innovation , knowledge management , service (business) , structural equation modeling , service design , business , leverage (statistics) , service delivery framework , competitive advantage , service orientation , service product management , service guarantee , marketing , computer science , machine learning