Open AccessThe Role of Satisfaction in Mediation the Influence of Product Quality on Customer Loyalty of Face-Makeup Products
Author(s) -
Nanda Puspita Rachmawati,
I Wayan Santika
Publication year - 2022
Publication title -
european journal of business and management research
Language(s) - English
Resource type - Journals
ISSN - 2507-1076
DOI - 10.24018/ejbmr.2022.7.3.1290
Subject(s) - customer satisfaction , loyalty business model , customer delight , business , marketing , customer retention , path analysis (statistics) , mediation , customer advocacy , product (mathematics) , service quality , customer intelligence , quality (philosophy) , customer equity , advertising , psychology , mathematics , statistics , service (business) , sociology , social science , philosophy , geometry , epistemology