Open AccessIMPLEMENTATION OF ITIL SERVICE LIFECYCLE IN SMALL AND MEDIUM-SIZED ENTERPRISES OF POLISH ICT SECTOR
Author(s) -
Magdalena Ciesielska
Publication year - 2017
Publication title -
information systems in management
Language(s) - English
Resource type - Journals
eISSN - 2544-1728
pISSN - 2084-5537
DOI - 10.22630/isim.2017.6.2.8
Subject(s) - information technology infrastructure library , business , information and communications technology , process management , financial management for it services , service (business) , knowledge management , computer science , information technology , marketing , world wide web , cloud computing , security information and event management , cloud computing security , operating system