Open AccessExploring The Role of Guanxi in CSR performance and Knowledge Management of a Stakeholder Network: A Case of iStone, China
Author(s) -
Jiayuan Liu,
Yanan Zhu,
Jin Yan
Publication year - 2022
Publication title -
psychology research and behavior management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.704
H-Index - 30
ISSN - 1179-1578
DOI - 10.2147/prbm.s368892
Subject(s) - guanxi , business , knowledge management , leverage (statistics) , corporate social responsibility , contingency , affect (linguistics) , china , public relations , psychology , computer science , linguistics , philosophy , communication , machine learning , political science , law
CSR performance is significantly affected by the degree of knowledge exchange. As Chinese firms have increasingly engaged in CSR activities, significant attention has been paid to how groups of stakeholders share and exchange knowledge resources strategically to increase their CSR performance. A guanxi network is an important facilitator in the mobilization of knowledge in CSR activities. This study explores how stakeholders strategically leverage their guanxi and structural holes to affect the efficacy of knowledge exchange to increase CSR performance.