Open AccessHow Peer Abusive Supervision Affects Sales Employees’ Customer Knowledge Hiding: The Roles of Rivalry and Schadenfreude
Author(s) -
Zhuang Ma,
Linpei Song,
Jun Huang
Publication year - 2022
Publication title -
psychology research and behavior management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.704
H-Index - 30
ISSN - 1179-1578
DOI - 10.2147/prbm.s359360
Subject(s) - rivalry , business , abusive supervision , empirical research , marketing , psychology , social psychology , economics , microeconomics , philosophy , epistemology
This study aims to examine the impacts of peer abusive supervision, perceived rivalry and schadenfreude over the abused peers on sales employees' customer knowledge hiding.