Open Access<p>Maternal Satisfaction with Delivery Services of Government Hospitals in Ambo Town, West Shoa Zone, Oromia Region, Ethiopia, 2020</p>
Author(s) -
Teshome Gejea,
Muktar Abadiga,
Tahir Hasen
Publication year - 2020
Publication title -
patient preference and adherence
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.885
H-Index - 48
ISSN - 1177-889X
DOI - 10.2147/ppa.s251635
Subject(s) - childbirth , medicine , logistic regression , systematic sampling , demography , government (linguistics) , service delivery framework , postnatal care , customer satisfaction , pregnancy , patient satisfaction , cross sectional study , service (business) , family medicine , nursing , linguistics , philosophy , genetics , business , economy , pathology , marketing , sociology , economics , biology
Maternal satisfaction with delivery service is used to measure the ability of services provided to meet consumers' expectations. Satisfying women with the care given during labor and delivery helps to develop a positive childbirth experience and a favorable attitude towards motherhood. There were limited studies that assessed maternal satisfaction in Ethiopia, and this study aimed to assess delivery service satisfaction and its associated factors among mothers who gave birth at public hospitals of Ambo town, West Ethiopia.