Open AccessPatient Representatives’ Perspectives on Healthcare at the Time of COVID-19 and Suggestions for Care Redesign After the Pandemic: A Qualitative Study in Twenty-Four Countries
Author(s) -
Tanja Stamm,
Yuki Seidler,
Margaret R Andrews,
Mohammad Eghbali,
Juliet Kiguli,
Valentin Ritschl,
Maisa Omara,
Gertraud Schaffer,
Erika Mosor
Publication year - 2022
Publication title -
journal of multidisciplinary healthcare
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.65
H-Index - 30
ISSN - 1178-2390
DOI - 10.2147/jmdh.s341010
Subject(s) - health care , thematic analysis , psychological intervention , public relations , qualitative research , narrative , rigour , psychology , feeling , pandemic , nursing , medicine , sociology , political science , covid-19 , social psychology , law , social science , linguistics , philosophy , geometry , mathematics , disease , pathology , infectious disease (medical specialty)
Several comments and recommendations called to embed better the patients' and public voice in healthcare policymaking. Still, no studies captured patients' bottom-up perspectives regarding healthcare at the time of COVID-19 at a micro-level in a range of different countries. We, therefore, explored the perspectives of patient representatives in all six World Health Organisation (WHO) regions and extracted suggestions for care redesign after the pandemic.