Open Access<p>Exploring Health Professionals’ Perceptions on Health-ID, an Electronic Integrated Patient Progress Documentation System: A Qualitative Study in Indonesia</p>
Author(s) -
Hajjul Kamil,
Rachmah Rachmah,
Irvanizam Irvanizam,
Elly Wardani
Publication year - 2020
Publication title -
journal of multidisciplinary healthcare
Language(s) - English
Resource type - Journals
ISSN - 1178-2390
DOI - 10.2147/jmdh.s270740
Subject(s) - documentation , focus group , thematic analysis , health care , qualitative research , workload , nursing , knowledge management , medicine , medical education , psychology , computer science , business , sociology , social science , marketing , economics , programming language , economic growth , operating system
Continuum of care relies on seamless communication across health professionals. Paper-based integrated patient care documentation is, therefore, obligated in hospitals in Indonesia to standardize information among health providers. However, there are several pitfalls with paper-based documentation. Reported issues regarding time, workload, incomplete patient charts, and delayed verification were seen as obstacles in the implementation of integrated patient progress notes. In an effort to tackle the issues, Health-ID (Health-Integrated Documentation) software was developed to resolve and organize health documentation to break communication boundaries between health professionals.