Open AccessPredictors of Service Satisfaction Among Clients Receiving Antiretroviral Therapy Services at Public Hospitals in Eastern Ethiopia
Author(s) -
Taye Mekonnen,
Yadeta Dessie,
Biftu Geda,
Zelalem Bekele,
Genanaw Atnafe,
Lemma Getacher
Publication year - 2021
Publication title -
hiv/aids
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.752
H-Index - 22
ISSN - 1179-1373
DOI - 10.2147/hiv.s315133
Subject(s) - medicine , logistic regression , family medicine , customer satisfaction , likert scale , patient satisfaction , confounding , statistical significance , public health , cross sectional study , antiretroviral therapy , demography , nursing , human immunodeficiency virus (hiv) , psychology , viral load , marketing , business , developmental psychology , pathology , sociology
The issue of service satisfaction with antiretroviral therapy services needs more attention as it indicates the outcome of quality health services. Although different studies have been conducted on client satisfaction in different countries, there is limited evidence on the major predictors of client satisfaction with ART services in Ethiopia.