Open AccessEmpirical Analysis of the Role of Functional Benchmarking on Service Delivery in Multinational Pharmaceutical Companies in Nairobi City County, Kenya
Author(s) -
Betty Murerwa,
Godfrey Kinyua,
Betty Mukiri
Publication year - 2021
Publication title -
international journal of managerial studies and research
Language(s) - English
Resource type - Journals
eISSN - 2349-0349
pISSN - 2349-0330
DOI - 10.20431/2349-0349.0904008
Subject(s) - benchmarking , multinational corporation , business , service delivery framework , service (business) , regional science , marketing , geography , finance