Open AccessTHE ROLE OF SERVICE QUALITY AND CUSTOMER SATISFACTION: A CASE STUDY FOR APPLICATIONS OF GO-FOOD
Author(s) -
R. Fadlilah,
Tantri Yanuar Rahmat Syah,
Rhian Indradewa,
S. Pusaka
Publication year - 2019
Publication title -
russian journal of agricultural and socio-economic sciences
Language(s) - English
Resource type - Journals
ISSN - 2226-1184
DOI - 10.18551/rjoas.2019-07.30
Subject(s) - marketing , business , service quality , customer satisfaction , loyalty business model , customer retention , loyalty , quality (philosophy) , customer advocacy , order (exchange) , service (business) , customer delight , structural equation modeling , customer to customer , computer science , epistemology , machine learning , finance , philosophy
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