Open AccessDeveloping the Service Quality Scale of Business Center: A New B2B Service Retailing Format
Author(s) -
Seung-Sub Kim,
Donghee Yoo,
Phil-Soo Lee
Publication year - 2014
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.12.11.201411.101
Subject(s) - business , service (business) , service quality , marketing , scale (ratio) , center (category theory) , quality (philosophy) , process management , geography , philosophy , chemistry , epistemology , crystallography , cartography