
CUSTOMER CHURN ANALYSIS WITH BACK-PROPAGATION NEURAL NETWORK: CASE INTERNET SERVICE PROVIDER XYZ
Author(s) -
Ali Reza Yudhistira
Publication year - 2016
Publication title -
international journal of research in engineering and technology
Language(s) - English
Resource type - Journals
eISSN - 2321-7308
pISSN - 2319-1163
DOI - 10.15623/ijret.2016.0512027
Subject(s) - service provider , business , the internet , artificial neural network , customer service , internet service provider , service (business) , customer service assurance , computer science , telecommunications , marketing , world wide web , service design , artificial intelligence