Open AccessSEMANTIC APPROACH UTILIZING DATA MINING AND CASE-BASED REASONING FOR IT SUPPORT SERVICE
Author(s) -
Niloofer Shanavas
Publication year - 2014
Publication title -
international journal of research in engineering and technology
Language(s) - English
Resource type - Journals
eISSN - 2321-7308
pISSN - 2319-1163
DOI - 10.15623/ijret.2014.0303066
Subject(s) - service (business) , computer science , data mining , data science , decision support system , business , marketing