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Online Finding Aids (OFA) portals are essential for providing access to archival records. However, many existing systems suffer from fragmented interfaces that separate content from catalogue access, leading to poor usability and user dissatisfaction. This study aims to design site navigation and wireframes for an integrated OFA portal that enhances user experience, accessibility, and usability through a unified, single-window approach. The research combines content analysis and design thinking to address this challenge. First, 10 prominent archival websites were evaluated to identify patterns and issues in navigation and content presentation. These findings informed a structured design thinking process comprising empathy mapping, problem definition, ideation, prototyping, and testing conducted through collaborative workshops with archivists, researchers, and designers. Wireframes were developed using Figma to visually represent an integrated platform that unifies content management and archival catalogues within a streamlined interface. Unlike traditional archival systems, which require users to switch between separate websites for institutional content and finding aids, the proposed wireframe consolidates both into a single, user-tested platform. Usability testing with 10 participants using the System Usability Scale (SUS) yielded an average score of 84, indicating excellent usability and user satisfaction. The resulting wireframe introduces intuitive navigation and integrated content management features that eliminate the need for separate systems. This study contributes a replicable and evidence-based framework for improving the usability of archival websites and sets a practical foundation for developing user-centred online finding aids.

Designing Integrated Online Finding Aids: Leveraging Content Analysis and Design Thinking for Effective Site Navigation and Wireframe Development