Open AccessImpact of Medicines Helplines on patient satisfaction, patient outcomes and medicines safety for hospital patients: the development of a rating scale and an evaluation of patients’ opinions
Author(s) -
Diane Bramley,
Alison J Innes,
Niketa Dass
Publication year - 2018
Publication title -
european journal of hospital pharmacy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.313
H-Index - 14
eISSN - 2047-9964
pISSN - 2047-9956
DOI - 10.1136/ejhpharm-2017-001459
Subject(s) - medicine , family medicine , rating scale , pharmacy , patient satisfaction , scale (ratio) , medical emergency , patient safety , service (business) , health care , nursing , psychology , developmental psychology , physics , economy , quantum mechanics , economics , economic growth
To develop a rating scale and assess the impact of advice from Medicines Helplines on patient outcomes, medicine-related risks and patient satisfaction.