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Service Design for Six Sigma: A Roadmap for Excellence by Basem El‐Haik and David M. Roy
Author(s) -
Hart Mark A.
Publication year - 2006
Publication title -
journal of product innovation management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.646
H-Index - 144
eISSN - 1540-5885
pISSN - 0737-6782
DOI - 10.1111/j.1540-5885.2006.00217_4.x
Subject(s) - excellence , citation , six sigma , service (business) , library science , management , product (mathematics) , sociology , computer science , political science , business , marketing , law , mathematics , economics , lean manufacturing , geometry
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