Open AccessComparison of objective measures and patients’ perceptions of quality of services in government health facilities in the Democratic Republic of Congo
Author(s) -
Janna Wisniewski,
Mark L. Diana,
Valerie A. Yeager,
David R. Hotchkiss
Publication year - 2018
Publication title -
international journal for quality in health care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.769
H-Index - 94
eISSN - 1464-3677
pISSN - 1353-4505
DOI - 10.1093/intqhc/mzy052
Subject(s) - government (linguistics) , medicine , quality (philosophy) , health facility , health care , environmental health , transparency (behavior) , family medicine , nursing , business , health services , economic growth , political science , population , philosophy , linguistics , epistemology , law , economics
Examine the relationship between patients' perceptions of quality and the objective level of quality at government health facilities, and determine whether the pre-existing attitudes and beliefs of patients regarding health services interfere with their ability to accurately assess quality of care.