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The article considers the issues of evaluating the organizational effect of the intelligent decision support system functioning for the control of complex technical systems. An approach to the indicator formation of the organizational effect of the intelligent system functioning at the level of a technological control system is proposed. A diagram illustrating the proposed approach is presented. It combines, an organizational goal and objectives of introducing an intelligent system, its main functional capabilities, a system of factors that significantly affect the magnitude of a positive effect, a system of sources used to implement certain factors, qualitative assessment criteria potential positive effects from the implementation of the system, the system of indicators of the organizational effect and mathematical models and methods of their calculation by cause-and-effect relationships. A comparative evaluation method was applied to determine the organizational effect of the intelligent system functioning. It is based on the values comparison (difference) of the generalized indicators of the effect of the technological control system functioning with and without the intelligent system. In comparison with the existed methods, the proposed approach to evaluating the effectiveness of an intelligent decision support system is based on a hierarchical system of indicators characterizing the organization of the technological control system for complex technical systems. The obtained theoretical results can be applied in the development and implementation of information systems to evaluate the preliminary, potential, planned and actual effect and organizational efficiency.

Approach to evaluating the organizational effect of the intelligent technological control system