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The Human-Computer Interaction community worked over the last years on scoping and defining User Experience (UX). As reported in the literature, UX’s understanding changes according to the socio-cultural context and between professional positions, making a global consensus unattainable. Nevertheless, tracking and investigating the most accepted UX definitions and statements may be advantageous for visualizing multiple contexts’ needs. Such an investigation is still scarce and even more significant in developing countries since there are structural differences from developed countries in the software development industry that directly impact user research practices. To fill in this gap, we replicated in Brazil a survey distributed before, mostly among professionals from developed countries. We compared 252 responses from academics and practitioners and identified differences and similarities among Brazilian and international communities. The definitions of UX chosen by the academic and industrial domains explain differences in UX design and evaluation. When comparing Brazilians’ responses with previous studies, Brazilians give greater importance to qualitative measures and to different UX time spans.

Not the Same Everywhere: Comparing the Scope and Definition of User Experience between the Brazilian and International Communities