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Changing culture—patience is not a virtue
Author(s) -
Bruce Shaw Robert,
Ronald Mark
Publication year - 2012
Publication title -
leader to leader
Language(s) - English
Resource type - Journals
eISSN - 1531-5355
pISSN - 1087-8149
DOI - 10.1002/ltl.20050
Subject(s) - patience , virtue , order (exchange) , sociology , organizational culture , culture change , environmental ethics , epistemology , social psychology , psychology , aesthetics , public relations , business , political science , social science , philosophy , finance
Abstract It is often necessary for organizations to change their culture. Shaw and Ronald say that this can happen quickly, and that the “best leaders are able to identify which actions, in which order, are needed to produce rapid shifts.” Change can be accelerated by paying attention to some basic principles, including the open‐minded assessment of the current culture (good and bad), making a case for change based on a compelling storyline, realigning metrics, paying attention to symbolism, and personally embodying the new culture, as “people are constantly observing and interpreting the behavior of their senior leader.”