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Artificial Intelligence for IT Operations (AIOps) is a rapidly growing fieldthat applies artificial intelligence and machine learning to automate andoptimize IT operations. AIOps vendors provide services that ingest end-to-endlogs, traces, and metrics to offer a full stack observability of IT systems.However, these data sources may contain sensitive information such as internalIP addresses, hostnames, HTTP headers, SQLs, method/argument return values,URLs, personal identifiable information (PII), or confidential business data.Therefore, data security is a crucial concern when working with AIOps vendors.In this article, we will discuss the security features offered by differentvendors and how we can adopt best practices to ensure data protection andprivacy.

Guardians of Trust: Navigating Data Security in AIOps through Vendor Partnerships