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Context: Social aspects are of high importance for being successful usingagile methods in software development. People are influenced by their culturalimprint, as the underlying cultural values are guiding us in how we think andact. Thus, one may assume that in multicultural agile software developmentteams, cultural characteristics influence the result in terms of quality of theteam work and consequently, the product to be delivered. Objective: We aim toidentify barriers and potentials that may arise in multicultural agile softwaredevelopment teams to provide valuable strategies for both researchers andpractitioners faced with barriers or unrealized potentials of culturaldiversity. Method: The study is designed as a single-case study with two unitsof analysis using a mixed-method design consisting quantitative and qualitativemethods. Results: First, our results suggest that the cultural characteristicsat the team level need to be analyzed individually in intercultural teams,Second, we identified key potentials regarding cultural characteristicsproviding key potentials such as a individual team subculture that fits agilevalues like open communication. Third, we derived strategies supporting thepotentials of cultural diversity in agile software development teams.Conclusion: Our findings show, that a deeper understanding of culturalinfluences in multicultural agile software development teams is needed. Basedon the results, we already prepare future work to validate the results in otherindustries.

Navigating Cultural Diversity: Barriers and Potentials in Multicultural Agile Software Development Teams