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Asymmetric information in healthcare implies that patients could havedifficulty trading off non-health and health related information. I documenteffects on patient demand when predicted wait time is disclosed to patients inan emergency department (ED) system. I use a regression discontinuity where EDswith similar predicted wait times display different online wait times topatients. I use impulse response functions estimated by local projections todemonstrate effects of the higher wait time. I find that an additional thirtyminutes of wait time results in 15% fewer waiting patients at urgent cares and2% fewer waiting patients at EDs within 3 hours of display. I find that thetype of patient that stops using emergency care is triaged as having loweracuity and would have used an urgent care. However, I find that at very highwait times there are declines in all acuity patients including sick patients.

Waiting for Dr. Godot: how much and who responds to predicted health care wait times?