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In times of crisis, international travel becomes tenuous and anxietyprovoking. The crisis informatics and Human-Computer Interaction (HCI)community has paid increasing attention to the use of Information andCommunication Technologies (ICTs) in various crisis settings. However, littleis known about the travelers' actual experiences in whole trips in crises. Inthis paper, we bridge the gap by presenting a study on Chinese travelers'encounters in their international journeys to the US during a multifacet crisisand their use of ICTs to overcome difficulties in the journeys. We interviewed22 Chinese travelers who had successfully come to the US during the crisis. Thefindings showed how travelers improvised to reconnect the broken internationaltravel infrastructure. We also discuss the findings with the literature oninfrastructure, and crisis informatics, and provide design implications fortravel authorities and agencies.

Reconnecting An International Travel Network: The Personal Infrastructuring Work of International Travelers in A Multi-facet Crisis