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In this paper, we report on three experiments we have carried out in thecontext of the EMPATHY project, with the aim of helping users make betterconfiguration choices in a smart home environment, and discuss our results. Wefound that there are psychological traits, such as Need for Cognition, whichinfluence the way individuals tend to use recommendations, that there are nonobvious relationships between the perceived usefulness of recommendations indifferent domains and individuals' ability to exploit suggestions onconfiguration choices, and that detailed, easy-to-understand securityexplanations are more persuasive than simple security warnings, when it comesto make decisions on the applicability of rules which might cause privacy andsecurity risks.

From psychological traits to safety warnings: three studies on recommendations in a smart home environment