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Continuous Integration (CI) is a software development practice that buildsand tests software frequently (e.g., at every push). One main motivator toadopt CI is the potential to deliver software functionalities more quickly thannot using CI. However, there is little empirical evidence to support that CIhelps projects deliver software functionalities more quickly. Through theanalysis of 162,653 pull requests (PRs) of 87 GitHub projects, we empiricallystudy whether adopting a CI service (TravisCI) can quicken the time to delivermerged PRs. We complement our quantitative study by analyzing 450 surveyresponses from participants of 73 software projects. Our results reveal thatadopting a CI service may not necessarily quicken the delivery of merge PRs.Instead, the pivotal benefit of a CI service is to improve the decision makingon PR submissions, without compromising the quality or overloading theproject's reviewers and maintainers. The automation provided by CI and theboost in developers' confidence are key advantages of adopting a CI service.Furthermore, open-source projects planning to attract and retain developersshould consider the use of a CI service in their project, since CI is perceivedto lower the contribution barrier while making contributors feel more confidentand engaged in the project.

The Impact of a Continuous Integration Service on the Delivery Time of Merged Pull Requests