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Visual-impaired communities are one of the hindrances groups to accessing webcontent access in the world. The obstacles encountered by this community intheir current practices and to develop best practice guidelines to overcome thedigital divide in Sri Lanka become gap filling of this domain. A preliminarysurvey indicated five main problems including access limited by the impairment,usability issues due to lack of design, unavailability of visuallyimpaired-friendly applications, lack of communication, and web navigationissues are the most dominant pertaining issues. To overcome those issues,solutions are tested and validated using the Design Science approach. ResultIndicate that significant factors need to be incorporated, ensuringkeyboard-friendly websites, easy accessibility and support with semanticannotation by adding alternative text for images. Furthermore, use headers tostructure the content correctly, design all forms to support accessibility inmind including Content developing and designing, navigation, the best colourcombination, Pre-recorded video with the audio facilities, braille support onthe web, the designing option has no significant impact on visually impairedweb users. Introducing a rating widget option to a website identifies the levelof accessibility features availability facilitates, thereby overcoming thedisability digital divide. The results further conclude that a significantdifference exists in websites, with and without the involvement of the visuallyimpaired community. Semantic web and semantic annotations of the context ofpage elements, content serialization, and navigation by special keyboardcommands are also highly influencing the effective use of the web andincreasing the satisfaction level in the website accessing process.

A Design Guideline to Overcome Web Accessibility Issues Challenged by Visually Impaired Community in Sri Lanka