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Despite the potential of Large Language Models (LLMs) as writing assistants,they are plagued by issues like coherence and fluency of the model output,trustworthiness, ownership of the generated content, and predictability ofmodel performance, thereby limiting their usability. In this position paper, wepropose to adopt Norman's seven stages of action as a framework to approach theinteraction design of intelligent writing assistants. We illustrate theframework's applicability to writing tasks by providing an example of softwaretutorial authoring. The paper also discusses the framework as a tool tosynthesize research on the interaction design of LLM-based tools and presentsexamples of tools that support the stages of action. Finally, we brieflyoutline the potential of a framework for human-LLM interaction research.

Approach Intelligent Writing Assistants Usability with Seven Stages of Action