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Mainstream food delivery platforms, like DoorDash and Uber Eats, have beenthe locus of fierce policy debates about their unfair business and laborpractices. At the same time, hundreds of independent food delivery servicesprovide alternative opportunities to many communities across the U.S. Wesurveyed operators of independent food delivery platforms to learn about theirperception of the role of public policy. We found conflicting opinions onwhether and how policy should interact with their businesses, ranging from notwanting policymakers to interfere to articulating specific policies that wouldcurtail mainstream platforms' business practices. We provide insights fortechnologists and policymakers interested in the sociotechnical challenges oflocal marketplaces.

Should Policymakers be Involved? Understanding the Opinions and Needs  for Independent Food Delivery Platforms in the United States regarding Public  Policy