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Users readily embrace the rapid advancements in virtual reality (VR)technology within various everyday contexts, such as gaming, socialinteractions, shopping, and commerce. In order to facilitate transactions andpayments, VR systems require access to sensitive user data and assets, whichconsequently necessitates user authentication. However, there exists a limitedunderstanding regarding how users' unique experiences in VR contribute to theirperception of security. In our study, we adopt a research approach known as``technology probe'' to investigate this question. Specifically, we havedesigned probes that explore the authentication process in VR, aiming to elicitresponses from participants from multiple perspectives. These probes wereseamlessly integrated into the routine payment system of a VR game, therebyestablishing an organic study environment. Through qualitative analysis, weuncover the interplay between participants' interaction experiences and theirsecurity perception. Remarkably, despite encountering unique challenges inusability during VR interactions, our participants found the intuitivevirtualized authentication process beneficial and thoroughly enjoyed theimmersive nature of VR. Furthermore, we observe how these interactionexperiences influence participants' ability to transfer their pre-existingunderstanding of authentication into VR, resulting in a discrepancy inperceived security. Moreover, we identify users' conflicting expectations,encompassing their desire for an enjoyable VR experience alongside theassurance of secure VR authentication. Building upon our findings, we proposerecommendations aimed at addressing these expectations and alleviatingpotential conflicts.

How Interactions Influence Users' Security Perception of Virtual Reality Authentication?