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In this chapter, we review and discuss the transformation of AI technology inHCI/UX work and assess how AI technology will change how we do the work. Wefirst discuss how AI can be used to enhance the result of user research anddesign evaluation. We then discuss how AI technology can be used to enhanceHCI/UX design. Finally, we discuss how AI-enabled capabilities can improve UXwhen users interact with computing systems, applications, and services.

AI in HCI Design and User Experience