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Opinion mining is the branch of computation that deals with opinions,appraisals, attitudes, and emotions of people and their different aspects. Thisfield has attracted substantial research interest in recent years. Aspect-level(called aspect-based opinion mining) is often desired in practical applicationsas it provides detailed opinions or sentiments about different aspects ofentities and entities themselves, which are usually required for action. Aspectextraction and entity extraction are thus two core tasks of aspect-basedopinion mining. his paper has presented a framework of aspect-based opinionmining based on the concept of transfer learning. on real-world customerreviews available on the Amazon website. The model has yielded quitesatisfactory results in its task of aspect-based opinion mining.

A Framework of Customer Review Analysis Using the Aspect-Based Opinion Mining Approach