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Automated emotion recognition (AER) technology can detect humans' emotionalstates in real-time using facial expressions, voice attributes, text, bodymovements, and neurological signals and has a broad range of applicationsacross many sectors. It helps businesses get a much deeper understanding oftheir customers, enables monitoring of individuals' moods in healthcare,education, or the automotive industry, and enables identification of violenceand threat in forensics, to name a few. However, AER technology also risksusing artificial intelligence (AI) to interpret sensitive human emotions. Itcan be used for economic and political power and against individual rights.Human emotions are highly personal, and users have justifiable concerns aboutprivacy invasion, emotional manipulation, and bias. In this paper, we presentthe promises and perils of AER applications. We discuss the ethical challengesrelated to the data and AER systems and highlight the prescriptions forprosocial perspectives for future AER applications. We hope this work will helpAI researchers and developers design prosocial AER applications.

AI-Based Emotion Recognition: Promise, Peril, and Prescriptions for Prosocial Path