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Cloud services are important for societal function such as healthcare,commerce, entertainment and education. Cloud can provide a variety of featuressuch as increased collaboration and inexpensive computing. Failures areunavoidable in cloud services due to the large size and complexity, resultingin decreased reliability and efficiency. For example, due to bugs, manyhigh-severity failures have been occurring in cloud infrastructure of popularproviders, causing outages of several hours and the unrecoverable loss of userdata. There are prior studies about cloud failure analyses are limited and usesources such as news articles. However, a detailed cloud failure focused studyis required that provides analyses for cloud failure data gathered directlyfrom the vendors. Furthermore, the Covid-19 cloud failures should be studied ascloud services played a major role throughout the Covid-19 period, asindividuals relied on cloud services for activities such as working from home.A program can be made for this task. As a result, we will be able to betterunderstand and mitigate cloud failures to reduce the effect of cloud failures.

Failure Analysis of Big Cloud Service Providers Prior to and During Covid-19 Period