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This study demonstrates how anticipated and actual interactions shape the QEof SARs among older adults. The study consisted of two parts: an online surveyto explore the anticipated interaction through video viewing of a SAR and anacceptance study where older adults interacted with the robot. Both parts ofthis study were completed with the assistance of Gymmy, a robotic system thatour lab developed for training older adults in physical and cognitiveactivities. Both study parts exhibited similar user responses, indicating thatusers acceptance of SARs can be predicted by their anticipated interaction.Index Terms: Aging, human-robot interaction, older adults, quality evaluation,socially assistive robots, technology acceptance, technophobia, trust, userexperience.

Older adults acceptance of SARs: The link between anticipated and actual interaction