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The crowd sourced security industry, particularly bug bounty programs, hasgrown dramatically over the past years and has become the main source ofsoftware security reviews for many companies. However, the academic literaturehas largely omitted security teams, particularly in crowd work contexts. Assuch, we know very little about how distributed security teams organize,collaborate, and what technology needs they have. We fill this gap byconducting focus groups with the top five teams (out of 18,201 participatingteams) of a computer security Capture-the-Flag (CTF) competition. We find thatthese teams adopted a set of strategies centered on specialties, which allowedthem to reduce issues relating to dispersion, double work, and lack of previouscollaboration. Observing the current issues of a model centered on individualworkers in security crowd work platforms, our study cases that scaling securitywork to teams is feasible and beneficial. Finally, we identify various areaswhich warrant future work, such as issues of social identity in high-skilledcrowd work environments.

Observations From an Online Security Competition and Its Implications on Crowdsourced Security