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Although text style transfer has witnessed rapid development in recent years,there is as yet no established standard for evaluation, which is performedusing several automatic metrics, lacking the possibility of always resorting tohuman judgement. We focus on the task of formality transfer, and on the threeaspects that are usually evaluated: style strength, content preservation, andfluency. To cast light on how such aspects are assessed by common and newmetrics, we run a human-based evaluation and perform a rich correlationanalysis. We are then able to offer some recommendations on the use of suchmetrics in formality transfer, also with an eye to their generalisability (ornot) to related tasks.

Human Judgement as a Compass to Navigate Automatic Metrics for Formality Transfer