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The use of digital resources has been increasing in every instance of todayssociety, being it in business or even ludic purposes. Despite such everincreasing use of technologies as interfaces, in all fields, it seems that itlacks the importance of users perception in this context. This work aims topresent a case study about the evaluation of ECAs. We propose a Long-TermInteraction (LTI) to evaluate our conversational agent effectiveness throughthe user perception and compare it with Short-Term Interactions (STIs),performed by three users. Results show that many different aspects of usersperception about the chosen ECA (i.e. Arthur) could be evaluated in our casestudy, in particular that LTI and STI are both important in order to have abetter understanding of ECA impact in UX.

Is my agent good enough? Evaluating Embodied Conversational Agents with Long and Short-term interactions