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Conversational search presents opportunities to support users in their searchactivities to improve the effectiveness and efficiency of search while reducingtheir cognitive load. Limitations of the potential competency of conversationalagents restrict the situations for which conversational search agents canreplace human intermediaries. It is thus more interesting, initially at least,to investigate opportunities for conversational interaction to support lesscomplex information retrieval tasks, such as typical web search, which do notrequire human-level intelligence in the conversational agent. In order to movetowards the development of a system to enable conversational search of thistype, we need to understand their required capabilities. To progress ourunderstanding of these, we report a study examining the behaviour of users whenusing a standard web search engine, designed to enable us to identifyopportunities to support their search activities using a conversational agent.

Exploring Current User Web Search Behaviours in Analysis Tasks to be Supported in Conversational Search