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In this position paper, we explore the socio-technical interplay of Industry4.0. Industry 4.0 is an industrial plan that aims at automating the productionprocess by the adoption of advanced leading-edge technologies down the assemblyline. Most of the studies employ a technical perspective that is focused onstudying how to integrate various technologies and the resulting benefits fororganisations. In contrast, few studies use a socio-technical perspective ofIndustry 4.0. We close this gap employs the socio-technical lens on an in-depthsingle case study of a manufacturing organisation that effectively adoptedIndustry 4.0 technologies. The findings of our studies shed light both on thesocio-technical interplay between workers and technologies and the novel roleof workers. We conclude proposing a socio-technical framework for an Industry4.0 context.

Exploring the socio-technical interplay of Industry 4.0: a single case study of an Italian manufacturing organisation