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Emergency managers receive communication training about the importance ofbeing 'first, right and credible', and taking into account the psychology oftheir audience and their particular reasoning under stress and risk. But webelieve that citizens should be similarly trained about how to deal with riskcommunication. In particular, such messages necessarily carry a part ofuncertainty since most natural risks are difficult to accurately forecast aheadof time. Yet, citizens should keep trusting the emergency communicators evenafter they made forecasting errors in the past.  We have designed a serious game called Vigiflood, based on a real case studyof flash floods hitting the South West of France in October 2018. In this game,the user changes perspective by taking the role of an emergency communicator,having to set the level of vigilance to alert the population, based onuncertain clues. Our hypothesis is that this change of perspective can improvethe player's awareness and response to future flood vigilance announcements. Weevaluated this game through an online survey where people were asked to answera questionnaire about flood risk awareness and behavioural intentions beforeand after playing the game, in order to assess its impact.

VigiFlood: evaluating the impact of a change of perspective on flood vigilance