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News website comment sections are spaces where potentially conflictingopinions and beliefs are voiced. Addressing questions of how to study suchcultural and societal conflicts through technological means, the presentarticle critically examines possibilities and limitations of machine-guidedexploration and potential facilitation of on-line opinion dynamics. Theseinvestigations are guided by a discussion of an experimental observatory formining and analyzing opinions from climate change-related user comments on newsarticles from the TheGuardian.com. This observatory combines causal mappingmethods with computational text analysis in order to mine beliefs and visualizeopinion landscapes based on expressions of causation. By (1) introducingdigital methods and open infrastructures for data exploration and analysis and(2) engaging in debates about the implications of such methods andinfrastructures, notably in terms of the leap from opinion observation todebate facilitation, the article aims to make a practical and theoreticalcontribution to the study of opinion dynamics and conflict in new mediaenvironments.

Facilitating on-line opinion dynamics by mining expressions of causation. The case of climate change debates on The Guardian