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In this paper, we propose several novel techniques to extract and miningopinions of Vietnamese reviews of customers about a number of products tradedon e-commerce in Vietnam. The assessment is based on the emotional level ofcustomers on a specific product such as mobile and laptop. We exploit thefeatures of the products because they are much interested by customers and havemany products in the Vietnam e-commerce market. Thence, it can be known thefavorites and dislikes of customers about exploited products.

Using Entity Relations for Opinion Mining of Vietnamese Comments