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Many professional services are provided through text and voice systems, fromvoice calls over the internet to messaging and emails. There is a growing needfor both individuals and organizations to understand these online conversationsbetter and find actionable insights. One method that allows the user to exploreinsights is to build intuitive and rich visualizations that illustrate thecontent of the conversation. In this paper, we present a systematic survey ofthe various methods of visualizing a conversation and research papers involvinginteractive visualizations and human participants. Findings from the surveyshow that there have been attempts to visualize most, if not all, of the typesof conversation that are taking place digitally, from speech to messages andemails. Through this survey, we make two contributions. One, we summarize thecurrent practices in the domain of visualizing dyadic conversations. Two, weprovide suggestions for future dialogue visualization research.

A Review on Dyadic Conversation Visualizations - Purposes, Data, Lens of Analysis