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The EU General Data Protection Regulation (GDPR), enforced from 25th May2018, aims to reform how organisations view and control the personal data ofprivate EU citizens. The scope of GDPR is somewhat unprecedented: it regulatesevery aspect of personal data handling, includes hefty potential penalties fornon-compliance, and can prosecute any company in the world that processes EUcitizens' data. In this paper, we look behind the scenes to investigate thereal challenges faced by organisations in engaging with the GDPR. Thisconsiders issues in working with the regulation, the implementation process,and how compliance is verified. Our research approach relies on literature but,more importantly, draws on detailed interviews with several organisations. Keyfindings include the fact that large organisations generally found GDPRcompliance to be reasonable and doable. The same was found for small-to-mediumorganisations (SMEs/SMBs) that were highly security-oriented. SMEs with lessfocus on data protection struggled to make what they felt was a satisfactoryattempt at compliance. The main issues faced in their compliance attemptsemerged from: the sheer breadth of the regulation; questions around how toenact the qualitative recommendations of the regulation; and the need to mapout the entirety of their complex data networks.

Are we there yet? Understanding the challenges faced in complying with the General Data Protection Regulation (GDPR)